FAQs
💬 Frequently Asked Questions (FAQs)
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Real questions, real answers – from a real team that cares.
Q: What exactly does Ultimate Fix do?
A: We're your all-in-one Shopify and digital solutions team. From setting up your store and designing it beautifully with premium themes, to optimizing it for SEO, installing must-have plugins, and even running your Instagram or TikTok ads — we handle the tech side, so you can focus on running your business.
Q: I’m not tech-savvy at all. Will you help me understand the process?
A: Absolutely. No tech talk, no pressure. We walk you through each step in simple language and keep you updated. Think of us like your digital translator — making things easy, not overwhelming.
Q: Do you only work with Shopify stores?
A: Shopify is our specialty (we’re kind of obsessed with it), but we also offer related services like SEO optimization, marketing setup, and performance enhancements that apply across digital platforms. If you're not sure, just ask — we’ll be honest if we’re the right fit.
Q: What’s included in a full Shopify setup?
A:Â Great question! Our full setup includes everything from theme installation and homepage design to product collections, navigation, payment setup, SEO basics, and even installing apps or features you need. We tailor it based on where you're at and what you need most.
Q: Do I need to buy a premium theme first?
A: If you already have one in mind — great! If not, we can recommend the best fit for your business (like Empire, Motion, Prestige, etc.). We’ll even help install and customize it. We’ll never push anything you don’t need.
Q: Will my store be mobile-friendly?
A: 100%. Everything we design is fully responsive — meaning it’ll look and work beautifully on mobile, tablet, and desktop. We test everything before launch to make sure it's smooth across all devices.
Q: How long does the setup or service take?
A: It depends on what you need, but most full Shopify setups take between 5–10 business days. Smaller tasks like plugin installs or SEO tweaks can be done even faster. We always give you a clear timeline before starting.
Q: Do you offer support after the setup is done?
A: Yes, we’ve got your back. We offer post-launch support to help with small fixes, edits, or questions. We also offer longer-term care packages if you want ongoing help managing or improving your store.
Q: What if I have a small budget?
A: We work with businesses of all sizes. Let us know your budget and we’ll recommend the most impactful services you can get within it — no fluff, just value.
Q: How do I get started?
A: Just reach out! Whether it’s via email, chat, or our contact form, tell us what you need and we’ll get right back to you with a clear plan (no confusing jargon or upselling).
Q: Why the name “Ultimate Fix”?
A: Because we believe in fixing what’s broken, streamlining what’s messy, and creating a flow that helps your business grow. Simple as that.